Assistant Bakery Manager

The Assistant Bakery Manager is responsible for supporting the Bakery Manager in overseeing all business aspects of the store; including both the bakery production and retail areas of the store operation.  The Assistant Bakery Manager’s role encompasses all aspects of baking, retail and delivery operations, including though not limited to managing bakers, retail and driver staff by providing direction and instruction when the Bakery Manager is absent.

The Assistant Bakery Manager is also responsible for maintaining the operation flow by overseeing in-coming and out-going deliveries and orders, ambassador preparedness to work, check-in/check-out, and maintain organization of back room and office. The Assistant Bakery Manager will also be responsible for ensuring processes, systems and resource materials are utilized by al ambassadors to ensure the success of the bakery and team. The Assistant Bakery Manager will make sure ambassadors are attentive to their schedule as well as manage time punch edits, payroll, and overtime issues when the bakery manager is unavailable.   

The Assistant Bakery Manager will work directly with the Bakery Manager to ensure the smooth and effective operation of their bakery. He/She will also be accountable to ensure the customer service experience is of the highest caliber, ensuring that the highest level of care is provided to customers both in person as well as on the phones.