join our team

Want to work in an innovative and creative environment? Do you like to smile and have fun? Join our exciting company and we will work together to provide the best guest service to create celebratory moments. Kara’s Cupcakes creates a culture that empowers employees, providing opportunities for learning and growth while operating in a sustainable manner and from a position of social consciousness. And an added bonus – enjoy all you can eat cupcakes!

PASTRY CHEF

As the backbone of the business, Pastry Chef’s work on a day-to-day basis to ensure Kara’s product quality and consistency in order to meet the needs of every Guest. General duties include scooping, baking, decorating cupcakes and cakes, and handling customer orders. Additional duties include inventory management, quality control and maintaining kitchen and storeroom cleanliness and organization. This position is typically 30 or more hours per week.

Requirements

  • Must have a pastry degree, certificate and/or at least two years of pastry experience in a professional kitchen, including cakes and cake decorating
  • Must possess strong customer service skills, positive attitude, friendly and upbeat personality and a love of cupcakes!
  • Must be familiar with curds, butter creams, piping skills and fondant work for cake decorations
  • Ability to lift up to 50 pounds
  • Must be able to show proof of ServSafe certification upon hire
  • Must be available to work weekday, evening and weekend shifts
  • Must be 18 years or older to apply.

 

We are seeking to fill this position at the following bakeries:

San Francisco Marina

Palo Alto

Santana Row

Monterey

RETAIL CUPCAKE AMBASSADOR

Cupcake Ambassadors work on a day-to-day basis to ensure that the highest level of customer service is provided to the Guests of Kara’s Cupcakes. General duties include Guest engagement, serving and up-selling our products, re-stocking, cash handling, and phone order taking. If authorized, the Cupcake Ambassador will also make local Guest deliveries. Additional duties include daily reporting and bakery organization.

Requirements

  • Must demonstrate strong customer service skills, positive attitude, friendly and upbeat personality, and a love of cupcakes!
  • Must possess a strong sense of phone etiquette in order to effectively speak with customers, take phone orders, and update staff and management
  • Must be able to show proof of CA Food Handler’s certification upon hire
  • Ability to lift up to 50 pounds
  • Must possess a moderate level of computer skill and must be comfortable using Microsoft Word, Excel, and, once trained, the Aloha POS system
  • Must be available to work weekday, evening, and weekend shifts
  • Must be 18 years or older to apply
  • It is preferred that the candidate has a valid California driver’s license and a clean driving record.

 

We are seeking to fill this position at the following bakeries:

San Francisco Marina

Ghirardelli Square, San Francisco

PRODUCTION TEAM MEMBER

All duties in the production kitchen including washing dishes, cleaning, putting away deliveries, running ovens, properly process, store, and prepare food on a tight timeline, and maintaining cleanliness. Additionally, duties include keeping work and storage areas organized, maintaining high level of kitchen sanitation related to food preparation, dish room activities, employee personal hygiene, and consistent documentation in food labeling, dating and kitchen procedures. This position is based out of our San Francisco Dogpatch neighborhood location.

Requirements

  • Bakery or restaurant experience required; experience mixing batters, making curds, ganache, and butter creams preferred.
  • Able to read, write and communicate in English and Spanish
  • Able to weigh and measure accurately
  • Able to follow recipes and mixing formulas
  • Maintain an excellent attendance record
  • Ability to lift up to 30 pounds
  • Ability to stoop, squat, and stand for up to 8 hours
  • Able to work early mornings, days, and weekends when required
  • Available for on-call shifts
  • Works well in a team environment
  • Must be able to show proof of CA Food Handler’s certification upon hire

 

We are seeking to fill this position at the following bakeries:

 

DELIVERY DRIVER

Drivers work on a day-to-day basis to ensure that the highest level of customer service is provided to the Guests of Kara’s Cupcakes. General duties include Guest deliveries, inter-bakery deliveries, and vehicle maintenance. Additional duties include supply purchasing, serving Guests and re-stocking supplies. This position is based out of our San Francisco Dogpatch neighborhood location.

Requirements

  • Must have a valid California driver’s license and a clean driving record
  • Must demonstrate strong customer service skills, positive attitude, friendly and upbeat personality, and a love of cupcakes!
  • Must possess a strong sense of phone etiquette in order to effectively speak with customers and update staff and management
  • Ability to lift up to 50 pounds
  • Must be able to show proof of California Food Handler’s certification upon hire
  • Must be available to work weekday, evening and weekend shifts
  • Must be 21 years or older to apply

 

We are seeking to fill this position at the following bakeries:

San Francisco 

BAKERY MANAGER

The Bakery Manager is solely responsible for managing all business aspects of one or more Kara’s Cupcakes locations, which includes both the production and retail areas of the store operation. The Bakery Manager’s role encompasses all aspects of baking, retail and delivery operations, including though not limited to managing bakers, retail, and driver staff by providing scheduling, direction, instruction and feedback. The Bakery Manager will manage payroll and overtime.

The Bakery Manager is also responsible for scheduling and managing in-coming and out-going deliveries and orders, understanding flow and management of all orders, vehicle schedules and check-in/check-out, maintain organization of back room and office, as well as EOD emails, POS and systems related management. The Bakery Manager will be responsible for creating process, systems and resource materials to ensure the success of the bakery and team. This also includes training, performance management and giving clear direction to all team members.

Requirements

  • Must have a minimum of three years retail management experience
  • It is preferred the candidate has a Bachelor’s degree or a culinary degree from an accredited learning institution.
  • A mix of education and experience can be used in lieu of one or the other
  • Must be available to work weekday and weekend shifts, including regular opening and closing shifts. Must also be able to work during holiday seasons and have the ability to cover shifts on short notice
  • Must be familiar with scheduling, training, performance management and the fundamentals of retail store operations
  • Must be able to communicate clearly with managers, retail personnel, bakers, kitchen staff, and customers
  • Candidate must possess strong customer service skills, positive attitude, friendly, and upbeat personality with a love of cupcakes
  • Willingness to take direction and feedback, ability to perform closing and opening shifts duties, ability to multi task, including managing daily retail store operations and retail staff management, and serving customers in a fast paced environment.
  • Must have good judgment and emotional maturity
  • Ability to lift up to 50 pounds
  • Computer Skills: MAC/PC, MS Office, and Point of Sale proficient
  • Possess a California ServSafe Certification
  • Minimum age of 21.

 

We are seeking to fill this position at the following bakeries:

 

 

 

KARAVAN DRIVER

KaraVan Ambassadors work on a day-to-day basis to ensure the highest level of customer service is provided to the Guests of the Kara’s Cupcakes KaraVan. General duties include Guest engagement, driving and maintaining the KaraVan vehicle, traveling to different venues throughout the Bay Area and serving our Guests, cash handling, cleaning the KaraVan, and stocking supplies.

Requirements

  • Must be 21 years old
  • Must have a valid California driver’s license and a clean driving record
  • Prior food truck experience is preferred
  • Must demonstrate strong customer service skills, positive attitude, friendly and upbeat personality, and a love of cupcakes!
  • Must possess a strong sense of etiquette in order to effectively speak with customers and update staff and management
  • Ability to lift up to 50 pounds
  • Must be meticulous and organized
  • Must be able to show proof of CA Food Handler’s certification upon hire
  • Must be available to work weekday, evening, and weekend shifts

 

We are seeking to fill this position at the following bakeries:

 

ASSISTANT BAKERY MANAGER

The Assistant Manager works on day-to-day basis as a baker and retail ambassador. In the absence of the manager, the assistant manager performs the managerial tasks of bank deposits, scheduling, managing bakery staff, and other administrative duties necessary.

Requirements

  • The preference is that the Assistant Manager have prior experience as a baker in a bakery setting
  • All candidates will be considered if they have at least one year retail management experience, preferably in a bakery
  • Must be available to work weekday, evening and weekend shifts, including regular opening and closing shifts.
  • Must also be able to work during holiday seasons and have the ability to cover shifts on short notice
  • Must be familiar with scheduling, training, performance management and the fundamentals of retail store operations
  • Must be able to communicate clearly with managers, retail personnel, bakers, kitchen staff, and customers
  • Candidate must possess strong customer service skills, positive attitude, friendly, and upbeat personality with a love of cupcakes
  • Willingness to take direction and feedback, ability to perform closing and opening shifts duties, ability to multi task, including managing daily retail store operations and retail staff management, and serving customers in a fast paced environment.
  • Must have good judgment and emotional maturity
  • Ability to lift up to 50 pounds
  • Computer Skills: MAC/PC, MS Office, and Point of Sale proficient
  • Must have a valid California driver’s license and a clean driving record

 

We are seeking to fill this position at the following bakeries:

San Francisco Marina

CORPORATE STAFF

There are currently no open positions. Please check back at another time.

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